Privacy Policy
Last updated: September 11, 2025
Krystal Renee Wellness (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and coaching services.
1. Who We Are
We provide personal coaching services designed to support personal growth and healing. Our website is operated under the business name Krystal Renee Wellness. If you have questions about this Privacy Policy, you may contact us at:
Email: hello@krystalreneewellness.com
2. what data we collect
We may collect and process the following categories of personal data:
- Identity Data: name, email address, phone number.
- Client Intake Information: information shared voluntarily in forms, coaching applications, or during sessions.
- Technical Data: IP address, browser type, device information, and cookies.
- Usage Data: how you use our website, services, and content.
- Transaction Data: payment details (processed securely via third-party providers; we do not store full payment card details).
3. How We Collect Data
- Directly from you (through forms, session bookings, email, or phone).
- Automatically through website analytics and cookies.
- Through third-party services (e.g., payment processors, scheduling platforms).
4. How We Use Your Data
We process your personal data to:
- Provide and manage coaching sessions.
- Respond to inquiries and client requests.
- Process payments and manage accounts.
- Send booking confirmations and relevant communications.
- Improve website functionality and client experience.
- Comply with legal obligations.
We rely on the following lawful bases for processing:
- Performance of a contract (to provide coaching services).
- Consent (for marketing communications).
- Legal obligation (record keeping, tax compliance).
- Legitimate interest (business development and website improvement).
5. Sharing Your Data
We do not sell your personal data. We may share it with trusted third parties, including:
- Service providers (payment processors, booking systems, email platforms).
- Legal or regulatory authorities if required by law.
All third parties are required to respect the security of your data and process it lawfully.
6. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards (e.g., standard contractual clauses).
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
8. Your GDPR Rights
You have the following rights under the GDPR:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data (“right to be forgotten”).
- Restriction: Limit processing of your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing for direct marketing or legitimate interests.
- Withdraw Consent: Where processing is based on consent.
To exercise your rights, contact us at hello@krystalreneewellness.com
9. Cookies
We use cookies and similar technologies to enhance your website experience and analyze traffic. You can manage or disable cookies through your browser settings.
10. Data Security
We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such sites.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated date.
