Terms & Conditions

Last updated: September 11, 2025

These Terms & Conditions (“Terms”) govern your use of the website and services provided by Krystal Renee Wellness (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Services

We provide coaching sessions, programs, workshops, and related digital resources. All services are designed for educational and personal development purposes only and do not replace medical, psychological, legal, or financial advice.

2. Eligibility

By using our services, you represent that you are at least 18 years old or have the legal capacity to enter into these Terms.

3. Booking & Payment

- Coaching sessions must be booked in advance through our scheduling system.

- Payment is required at the time of booking unless otherwise agreed in writing.

- Prices are subject to change at any time, but changes will not affect confirmed bookings.

4. Cancellations & Refunds

- Clients may reschedule sessions with at least 24 hours notice.

- Missed sessions or late cancellations may be charged in full.

- Refunds are issued only in accordance with our stated refund policy.

5. Client Responsibilities

- You agree to participate actively, honestly, and respectfully in all coaching sessions.

- You understand that your progress depends on your own commitment and actions.

- You agree not to share, resell, or reproduce any copyrighted materials provided to you without permission.

6. Intellectual Property

All content on this website, including text, graphics, logos, videos, and downloadable resources, is the intellectual property of Krystal Renee Wellness and is protected by copyright law. Unauthorized use is prohibited.

7. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, coaching services, or resources.

8. Confidentiality

We respect the confidentiality of information shared during coaching sessions, except where disclosure is required by law (e.g., risk of harm, legal obligations).

9. Third-Party Services

We may use third-party service providers (e.g., payment processors, booking platforms). We are not responsible for their practices or content.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Alberta, Canada. Any disputes will be subject to the exclusive jurisdiction of the courts in that region.

11. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be effective upon posting to this page.